Since this morning, I've not been able to change the items that are equipped. I click equip, it looks like it has changed, as in the avatar now shows the new item, but the game is still calculating based on what I equipped yesterday. If I log off and back on, it's showing what I equipped yesterday again.
As well, when I try to equip an item - and it shows on the avatar as equipped - that item still shows in my inventory as well, which I think ended up with me discarding some items that I didn't mean to as I thought they were duplicates.
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We've received a report about this bug (for it seems to be a bug) before and it's under investigation. We will try and fix it as soon as we can, hopefully it won't be too hard so that I can get back to you here shortly with a positive reply. Thank you for reporting, Melanie, and I'm sorry for you inconvenience.
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I didn't see the previous report, or I'd have just added my name to it, sorry about that. :)
If it helps in diagnosing the problem at all -- it seems to be tied to a session, as if I log out and log back in repeatedly until I'm able to equip - but then stay logged into that session, I'm able to change my equipment as I wish. But if I log out and back in again... we repeat the cycle.-
Thank you for reporting, it certainly helps! The more info and details we get the easier it is to find and solve the problem.
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Same thing, often when I switch items it will appear to change, but it is still calculating based on the old items. When I log out and log back in, it shows the old items back on. I'm playing in Chrome v.12 btw, via the app.
A workaround, which works but is annoying, is to remove the old item, log out, log back in and then put the new item on. This works most but not all of the time. -
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Good news. We've fixed a bug where changes to equipment and wearables would not always be saved. I hope this has fixed the bug that you both experienced and described.
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Unfortunately we've received yet another bug-report on disappearing items so it seems that the bug isn't completely fixed. I'm really sorry about this, I know it's been frustrating.
If you get this bug too and like to report it, please note the time and what might have triggered it so that we can fix this quite frustrating bug once and for all. -
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